We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! Highly recommend, flawless!
Vendedor rápido e entrega também. Produto está de acordo com a descrição, muito lindo, bem detalhado, boa qualidade. Recomendo a compra! Vale o preço.
A little bend on the head which makes the action figure low so have to keep it high up in a shelf to make it full visible. However, shipping and delivery was quick. Product came intact as well. Thank you!
Goede kwaliteit voor weinig top!
o boneco veio com pequenos defeitos mas tudo bem
esta muy bien, la caja aplastada evita el maltrato solo el boton o cuerda roja que sujeta la capa en el cuello se despega muy facil, es muy pequeño para el cuerpo. llego por epacket en 16 días, muy rapido!
Very good item, great price
OK
THANKS ITS EPIC
ok
llego sin problemas dentro de los 15 dias
Action figure arrivata in 30 giorni e fedele alla riproduzione riportata dal venditore al momento del ordine. Unico difetto che ha qualche sbavatura qua e la ma nel complesso un buon acquisto!
As i was assembling the figure, a part of it already torn apart. ;/
To save on packaging I guess. They send the box all folded up in the bottom on a box, mine came destroyed, but the item is very cool worth the money
Good size figure, some minimal details when assembling it, but 100% satisfied
ótimo produto, chegou em menos de 3 semanas.
Ok
excelente o produto, muito parecido com o da imagem, gostei muito e indico a qualquer um
Llego con la peana rota, uno de los enganches del pie se había desprendido, un poco de superglue y arreglado, pero claro no mola nada encontrárselo.
Good
estou triste com conta da gola que prende a capa da roupa der partido mas tirando isso o protudo é incrivel
arrive en piece separer et cest dure les faires tenir mais une fois quil tienne parfais
veio com uma pesa solta,mas talvez foi por causa dos correios,mas tirando isso foi ótimo pelo preço! <3
excelente produto, recomendo!
This piece os too little to the body. It arrived unglued.
Very Nice Product Thank You
Todo bien, envio rápido. All good, fast shipping.
O produto pessoalmente é muito melhor do que na foto!!!
It's perfect, as described in the article. Good store attention and fast shipping. (less than 1 month) I recommend this seller
Muito bom produto, bem detalhado, envio super rápido
Produto de ótima qualidade, ótimo preço e chegou em 15 dias.
It came and well packed, but the command of Hokage neck cord came broken
Incredible fast shipping. HANDS DOWN one of the best figures!!!!!!
En perfectas condiciones. Muy buen acabado.
ok