SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hokagestorez (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hokagestorez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On 2,7 kg s small A m wide, but in general good goods
Брала шпицульке весом 4 кг размер М, прочитав предыдущие отзывы, однако, лучше было бы лучше на размер больше, т.к. у нас довольно-таки густая и длинная шерсть. А так качество хорошее, не слишком плотная жилеточка.
For the first time, only one of the three ordered goods was attached. The vest is not S, but XXL and other color pink. Apparently mixed up the parcels. The store offered to send again. The parcel came with all the goods ordered. Only during this time our dog grew up and the vest is now small to us.
Ordered for a chip, weight 1.8 kg, it turned out to be great. in the neck is not convenient. The gate is straight under the ears. In general, it is not convenient. And on the quality of norms. As a harness is not convenient at all.
From the neck to the paw length is large, you have to unbutton the lock. But from the paw to the tail on the contrary is short. The whole ass is open. Over the neck is a zborka. This is visible in the photo. It is better to buy such clothes, so that it is fixed on the back legs, then it will not climb forward.
Corresponds to the description. Too big for a Yorkshire terrier 3 kg.
Mega came quickly! Two weeks in Belarus. On York, 5 kg L is great. I need m so for such a day very much even. I will still order
The store sent the goods quickly, the dachshund jacket approached the size L, a little short, but it's because of the structure of the dog. Or order for a larger size, then in length it will be good, but I think it will hang out in width. To Russia, the goods came quickly. the delay in the delivery of the goods occurred already in Russia.
Fast delivery .. a month somewhere... a little less! Thin... zipper on the back and there are iron wheels .. to fasten the cable for the cat! Size M.. A little great... the cat weighs almost 5 kg. .. normal residential! For such money I advise! But on a strong frost it will be cold ..
Quickly came to Polish zamówiłam 23 August and I have already 9 September. Size S for weight 2 kg
Спасибо!!! Спасибо!!! Все супер, продавец молодец!!!
Собака длиной 30 см подошло хорошо.
Delivery is fast, about two weeks. On a half-stroke, 7 kg, went well. In two weeks of operation did not break, even loops for the leash on the spot. Although the dog is very active.
West is really nice and with good quality, but the size is not good. I have a small puddle, she has around 5kg, and I took size M but it is a bit small unfortunately.
Nice like the pictures
For a very long time I chose, that 3.800 took M, came up, though he did not understand why it was))), strings stick out, but not critical, the smell. I repent the store!
Delivery in two weeks to Belarus. I really liked the jacket and we already had time to walk in it on the street. Washed away dirt just under the tap without soap. The only little bit did not get with the size. Slightly short on Jack Russell. size m.
Perfecto para su precio. Compré la L para una perrita de 6 kg y le queda muy bien!!!! Lo recomiendo!!!
my chihuahua is 5kilos really fits her with size M next time i would order L size
It's the second I buy because my little bitch has grown up. Size M for teckel mini 4,5kgs
Желтка приехала в Беларусь за 3 недели. Подошла идеально на мальтийскую болонку. Отлично. Рекомендую.
Garnie kurtochki, the men were like this, as I do not understand Ale to the touch jumping, it came 18, and it should have been 19 so the delivery was.
The waistcoat liked, came for 21 days.
Very cool waistcoat. On my dog 7 kg, sat perfectly, a little with a margin as I wanted. Thank you, recommend.
A good waistcoat, came quickly. with the size a little lost, but it does not sit badly.
Super happy beautiful
Took on Chihuahua weighing 1.500 size XS. Everything is perfect) the quality is super)))
Thank you very much I tell you I do not like that I can not already in this store at mom in stock there is only once and I do not want to visit him again I can not not I don't know how I'm telling you anyway.
Nice vest. For its price looks good. Let's see how it will be in the sock. On the mini toy took XS went perfectly.
Szybka dostawa. Ubranko pasuje na mojego pieska. Jestem zadowolony, sunia chyba też .
Отличная жилетка на нашу чихуахуашку.Размер S подошел хорошо.Наши параметры:обхват шеи 21 см,от шеи до хвоста 30 см,обхват туловища 33 см,вес 1,5 кг.Продавец доставил быстро.Качество хорошее.Спасибо,будем заказывать еще
Vest Super! With the size is not mistaken, thank you reviews! For that terrier weighing 2,5 kg, the size s perfectly fit.
7+xl is perfect for 40cm dog
An excellent vest for the spring-autumn: light, no thread and smell, although the essence of the skinny and the back, but less would not take the back, (the length of of of
Class vest! Tsuzenyati big car 2,5 kg rosmir s pydishov, with a small margin
Очень хорошая желетка, качество класс. Но нам, к сожалению, большая. Брали м на йорка 2,5-3 кг, по спине слишком длинная и закрывает писюн.Но это наша вина, неправильно подобрали размер.
одежда хорошая. молния на спине. на чихуа-хуа подошел. рекомендую
Excellent bile, on the back 33 took M, perfectly approached
The store is just super!!! Very quickly sent our order. 25, 09 made an order and received today 19,10. The sleeveless is cool. Sewn neatly. My baby 37 cm on the back, ordered L. It came perfectly. I recommend everyone to buy, this producer.
Recommend❤️ Very nice and warm clothes
Отличная жилетка!) Качество, на удивление, хорошее)) подкладка и верх - синтетика, проймы обработаны мягким трикотажем
The order came very quickly. The quality is excellent. With the size a little wrong, but not critical.
Not bad quality, not thick, thin, not very cold weather. On Shi-Tzu 4500kg. on the back is good, but in the volume of bolshevata. Waistcoat on the back 37 cm. Of the difects, the rings are not sewn smoothly. Delivery is fast, for this thank you to the store.
Хорошая желетка! На цверга 3.800 кг, взяли L , оказалась велика , но мы ушили и все село хорошо.
For such a price in general is not bad вещ, not very warm. The size seems to me it is necessary to take more than indicated in the table, otherwise it looks short than it should be.
Big sizes for our York girls, but the quality is very good
Pes 2,7kg je velikost S menší, raději vzít M
It's very nice! We ordered for 7 month koker.
On Chihuahua 1.5 kg took Xs. Sits well, comfortable clasp on the back. Especially the price of 93₽. Delivery to Omsk 18 days. The sintepon is quite dense
Хорошая, качественная жилетка. Пока великовата на Йорка 3 мес, купили на вырост
Perfect sizing and accurately described!
On Chihuahua 3 kg a little short, but so even better. Overall very convenient
The order came very quickly, about 2 weeks. The waistcoat is super, everything is fine, it was chosen on a dimensional grid, everything is clear. The dimensions of our dog back 37 cm, chest 45 cm, neck 26 cm size L came just. Seller recommend!!!
On Chihuahua weighing 1,2 kg. The size approached, even a little bolshevat, paws through the sleeves. Quality is good. Delivery in 10 days.
Заказывала размер L, на французского бульдога весом в 10кг. подошла отлично, качество неплохое за такие деньги, купила за 4.75$
Excellent waistcoat!!! Ordered the second, with the first did not guess with the size, and now took S, torque :)
Fast delivery to Belarus. In size guessed-everything is fine! Beautiful, bright autumn jacket. Quality is good: The seams are even, the threads do not stick out, the lock works properly! The store is excellent-the goods came earlier than expected. I recommend the goods and the seller. All good!
beautiful, my dog is 3,4kg.
suczka 4,5 kg, rozmiar M. dobrze że nie zamówiłam mniejszego. Kurtka pasuje idealnie. Szybka dostawa, rewelacja jak za taką cenę.
Just like the picture, perfect for a yorkshire. Super fast shipping
Vests are absolutely beautiful. I bought them again because I'm wrong in size, and now if they're left with our little bitch. They're well finished, and it's easy to walk with them.
Very fast delivery. Good quality. I choosed m from my chihuahua (3kg)
качество хорошее, соответствует размер и цвет
Super! Came to Ukraine in three weeks. On the half-year-old Frenchman was taken L sat down ileally. Autumn, for winter it is necessary to take warmer.
Ordered on the lobby 7,5 kg size L. Slightly tightly fastens on the neck. But in general, everything came up.
The quality is good, the delivery is fast, the size approached. Recommend.
Size M is great. The cut for the legs is very big for the chip.
The order itself liked, only Why write that the parcel came in a five-row if in fact it was almost on? My girl that 220 kg of XC in time, but we are thin and long, in the south winter will go, besides the dog does not want to wear clothes with sleeves. At a pleasant price.
The waistcoat is not as bright as in the picture, the size is in size, the wrong cut, so it rubs on the withers. They took the same from another store of a different color-the one as poured, because the cutouts are even for the front paws and the cut is correct. And fabric in quality is not very
Delivery on time. The jacket fit in size (Dwarf powder) sewing neat, looks beautiful. Thank you!
thanks for fast shipping, it fits my fully grown miniature schnauzer in size XL perfectly. i am happy it arrived so soon because it's getting cold now. it's well made and good as a base layer at home when hair is cut very short. his paws are no longer cold wearing this.
The parcel is delivered safely and safely. My York in 2,2 kg, neck 30 cm, back length 30 cm ,8, drowned,, in size vest,, M,,. I'm happy with the quality, but this is no longer important, since in the waistcoat you can place two dogs as mine.
Very beautiful. I took the tg. Xs for a Chihuahua 1.100kg and 1.300kg and is perfect. Thank you
I ordered the size XL on the Rabbit Dachshund. Light, warm waistcoat corresponds to the description. I got there quickly. The dog is happy.
Excellent, Chihuahua 2,4 kg, as a gift put the collar, 15 days delivery
Very good waistcoat, for pug came up, warm. The print is cute. Puzo was not frozen in the snow
The class is cast easily the quality is good. it's not for long in winter. margosha 3 kg
Very cool, dense material, for Bulldog Franz. 13 kg size L most that, just a bomb
Size M on York back 28 cm, width 33 cm slightly more widely. It was necessary to take the size S
Ordered 01.11 received in a couple of weeks. The waistcoat liked, not liquid, stitched well, smoothly. On the weight of 1700 villages is ideal, not butt, no smell.
Fast shipping. Excellent quality!!! On the mini chihuahua approached the size of XS
Perfeito para meu pequeno de 1, 6 kg. Chegou muito rápido e com ótima qualidade
Прекрасная жилетка, по размерной сетке все подошло. Нигде не жмёт, все хорошо село. Кошка пока как черепашка, ей не привычно. Описанию все соответствует. Пришло быстро
Excellent item, it looks great the chosen size, SUPER warm and excellent MATERIAL, the seams come perfect, do not hurt. It comes wide, and what better for your mobility
На нашу чихуа, когда была щенком с весом 2,5 кг брали S- ку , сейчас повзрослела 3,5 кг взяли М-ку. В целом неплохо, носили в +10, не понравилось, что большие прорези под лапы и частенько лапа оказывалась внутри))) На фото сравнение S и M
На Йорка 10 месяцев и весом 1,6 кг XS впритык. Взяла потому что цена понравилась, всего 1,71$
Arrived in Bataysk for 3 weeks, very fast delivery, the quality is very good. Seller recommend On the toychik slightly more than 3 kg ordered a size M, has not yet measured, but should fit.
It was perfect for my Pincher. She took not according to the table, took on reviews. Guess. On my Pincher m
Elecheto E tnichko, but the CME with a lot of goat, Nyama and no e-student. I don't think so. hubavo E, haresva mi. ryazmer Misla, Che otgovar, lathoto Elek J Stan. Preporchva!!!!
When I ordered a CAT weigh 1 kg600gr, and now 2 kg. Not enough for him already. And so everything is fine, just for two weeks added in weight.
The waistcoat is good, some where the threads stick out, but it's not critical. The dog liked it! We'll wait for autumn! Thank you store!!!
It came quickly, and the quality of fire I recommend
My puppy is still great, but it will be just when you can walk. Quality for 4, but such in zoo is more expensive, on this thank you)
Everything came quickly! at first dress broke the lock! now in repair
Jacket in size. York 1,5 kg. A little neck tight but you can stretch slightly with a zipper. Thank you. Good luck with the business.
A good waistcoat, approached the Cocker Spaniel (8 months), but it is suitable for autumn, light and pleasant. Snake works fine. No damage.
This is the second waistcoat, I decided to buy the old one. The most comfortable vest of all that I saw and bought. The dimensions of the dog og 40 cm, the length on the back is 30 cm. Sits perfectly, dress easily, dries quickly, soft, comfortable, beautiful. Thank you store!
I took a size small for my 1'4kg chihuahua, she looks so cute and the jacket is beautiful thank you.
The waistcoat is just super. On Chihuahua weighing 1'200 took the size of Xs. It came perfectly. Therefore, I ordered one at once. All Super
Delivered the order very quickly in the combined parcel. Quality is not bad. On my mini toy terrier (1,8 kg) came perfectly.
Super, we are 5 months 10 kg, butt, it was necessary to take on size more
Thanks a lot for the order!!! Love it. Didn’t get in touch with the store but it still reached in time!
The jacket is super, the dog Chihuahua up to 2.5 kg size s sat perfectly, in the chest and neck does not press! The parcel came for 3 weeks!
Goods are denied, norms
Arrived very fast to my address. I am very satisfied.
She's cool! I will order more for sure
Рекомендую 100 %. Заказ пришел быстро в Украину (2 недели). Размер на Йорка 1,2 кг, заказала размер С, отлично подошёл. Спасибо продавцу
Cool suit, delivery Fast. ordered the smallest size, on the puppy pomerantsa 2,5 months came up. Thanks!
Tal y como se ve en fotos y enseña el vendedor. Abrigo cómodo, suave.
Всё подошло. Товар хороший. Продавца рекомендую! Доставка до Москвы 3 нед.
Хороший жилет .
Great vest for our pet, thank you. Shipping fast. Recommend.
на мини чихуахуа M 2.5 кг великоват, до этого брала s,возможно другой продавец, s был как раз, но поправился пёсик, поэтому взяла больше, но он великоват, на свитер сверху норм, но думаю при прогулке описает жилетку.
Красивая)хорошо прошита ,но тонкая . Йорк 6 кг ,М норм, но лучше брать L
трішки не вгадали з розміром, нам великуват. Але маємо друга трохи більшого , думаю йому підійде. Загалом якісь нормальна.
Very cool ubranko. Size good, Ozi weighs 5.5 kg.
Todo perfecto! Muy bonito, nada de plástico es como un plumas con acrílico de relleno. Da mucha talla, yo compraría una talla menos, mis medidas daban para una L, y he tenido que pedir otra en M. Por lo demás 100% recomendable.
Cool but butt, I would like a little freer on the pug 11 kg took 4 + L, you can take more
The waistcoat is just super! Came very quickly, the quality is excellent! My boy is a little wide, but it's because I have a slim, York, 3,4 kg. The dimensional grid is suitable. Recommend store
Super size XS troszkę short as the Chihuahua that weighs 1500g
Beautiful item, the size XL is just the length is perfect for my shih tzu of 6kg700. I recommend the store. Thank you
The jacket came very quickly to Chihuahua one and a half kg-Xs sat perfectly
Very happy
On the back it was long. On the girth of the chest seems not great, you can still fit the blouse the quality is good.
L is good for 5kg yorkie but M is too small for 4.5kg yorkie. quality is good, shipping is fast!
Quality is good, on Chihuahua weighing 1,4 kg normally fit size XS
I received thank you very much.
Vests are just super! Size fits. Size L approached York length on the back 34 cm. The colors are the same as in the photo.
Super! it did not go fast but very pretty vest. Size from 1800 GR us a little more but I think it would be less in obtyag in general. I will order.
Все отлично, но вниз хотелось бы другой подклад, размер S - 23 см , размер XS- 18 см по спинке
Great quality. Just as described
The sleeveless is cool, in size m on the cheesecake 4,2 kg is not enough, I will order a larger size. I did not communicate with the store, it came on time. Thank you
Got a size large for our 18 lbs frenchie. Fits great.
I didn't like it. It's from the opera "Well, let it be... good." The price is small .. so there is nothing to wait for a miracle) the size approached. Weight 3,8 size m. But the volume is free. I hope that in winter the sweater will be better.
Fast delivery thank u
The jacket is good, not very warm, on-5 will go, but not lower, in my opinion. Made well. The size of the Hin 2 years has approached, slightly short, but generally satisfied!
I liked it very much; everything came up. Thank you very much store❤
Курточка яркая , легкая, для осени . Размер подошёл на йорка 3,8 кг М. Учитывайте , если собака тянет поводок , то крутка топорщится , сползает . Лучше надевать на шлейку. Спасибо !